Bests & Worsts Reviews from Amazon

Really frustrated with this camera and considering returning, even though I purchased it 10 mos ago. Recently, Canary arbitrarily changed the options so that I can no longer see the video when I am home, can no longer download recordings, and have no control over home/away setting, all to force me into a monthly service fee/contract with them. The reason I purchased the camera was because I didn't have to have a monthly contract. Would be interested if others feel the same way? Ok, that's it, now have requested a return for full purchase price. This sales practice has got to be against the law - if I cannot return this piece of junk, I'll have to look into filing a complaint with FCC and BBB, maybe state AG. No answer from Canary, guess that others are right in that there is no customer service post sale.