Bests & Worsts Reviews from Amazon

I just received my mortar and pestle from Amazon today. I opened the package to inspect the items to make sure there was no damage to them from the shipping process. While both the mortar and pestle are not broken, I did however find 2 large mouse/ small rat droppings in the bowl and at least another three within the bubble wrap package on the outside of the bowl. I find this extremely concerning due to the fact that this is supposed to be a food safe item that is a porous material, and also due to the fact that it can not be properly sanitized. No amount of bleach or boiling water will be able to get into every pore of the mortar to sanitize it. The box was not damaged and did not show any signs of a rodent getting into the amazon or the products packaging. So the contamination would have to had to have happened when it was being made and or packed at the manufacturing site. I don’t know if this is a one off instance or if this is an ongoing problem. Due to concerns, we will be returning this item.