253
people found this helpful, as of 2023
ranked #112,272 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Amazing sound quality. Terrible build quality.
So when I got these headphones, I had been using earbuds and the microphone built into my laptop. As you might imagine, the sound quality was poor and the people I spoke to on Skype complained about the microphone. Then I upgraded to THESE things, and the audio was amazing, and the folks on Skype said I was coming through crystal clear. So everything was hunky dory, right? Nope.
One day I put these things on and SNAP. The connection between the left earcup and the headband--right on that curved area above the cylinder-looking thingy--suddenly snapped. Well, it didn't come off, but a rather large fracture appeared there and it coming off completely can't have been far behind. I looked on the other side of the headphones and saw stress lines on the plastic, so that side was well on its way to snapping off as well. Wow. Disappointed doesn't even begin to describe it.
Okay. Headphone manufacturers. Listen to me. No matter how much you might want to, you can't skimp on build quality, okay? You can use plastic, that's not the problem. But it has to be durable plastic, and not too thin. It can't put too much stress on the wrong locations. And you especially can't say to yourselves, "Well, if it breaks the customer will just buy another." NO. That's not what the customer will do. Your customer will return your product to the store AND you will lose his trust. Being cheap costs you MORE money, not less!
March 2013 · Electronics · verified purchase