Bests & Worsts Reviews from Amazon

This could be a great vacuum, it has the potential. Very powerful, and pretty well made. Except there is one very dumb design flaw: The telescoping hose extenders (those straight plastic tubes that connect to the hose) and the floor tools do not lock or click into each other. They just slide into each other. This allows them to pull apart ALL THE TIME. Especially when you are not on a hard wood floor, like carpet or any other material surface. The suction is very strong, so strong that when you pull away the telescoping extenders or the floor tool pops off. Very frustrating, and could have been solved by a simple plastic interlocking click or lock design. It doesn't seem like it would've cost Bissell much money to add the locking/clicking feature on the plastic parts, so its very odd and not smart why they designed it without it... The only solution I can think of is duct taping these extenders and the floor tool to the extender. However, this will be very annoying every time I need to take off and re-apply the duct tape after using the vacuum. I suspect that Bissell actually made this product intentionally bad purposefully. If you look at the Bissell 4122 (basically the bagged version of this vacuum) it does not have this problem. The telescoping extenders and the floor tools both have locking mechanisms and the telescoping extenders are made of much nicer stainless steel, instead of cheap plastic. And this is for the same price as the bagless model, and they practically have the same specs. I'm guessing Bissell makes most of their money on people purchasing the bags, like printer companies make money by people purchasing ink. They aren't making money on the bagless models, so they design them cheaper and terribly, while the bagged models are superior, yet for the same price. Dirty tactics by Bissell.