Bests & Worsts Reviews from Amazon

The first drive I received (purchased from Amazon) was defective and did not synch up with my new MacBook Pro. After 45 minutes on the phone with a Western Digital (WD) technical support rep, he was unable to determine the cause (I suspected it might be a cable connection problem). I returned the drive to Amazon and received a replacement (same model-- WDBAAB3200ACH-NESN) that worked intermittently. The cable connection into the drive was not secure and the slightest movement disrupted the backup process. I returned the second defective drive to Amazon for a refund and decided to revisit the description of the drive on Amazon's site where I discovered DOZENS OF REVIEWS OF THIS MODEL THAT WERE posted after my purchase. MOST WERE NEGATIVE, criticizing WD's "proprietary" cable design (and WD SmartWare software, in some instances) for problems purchasers were having with this model. What's puzzling is that as I write this (Nov. 23, 2009) there are ONLY FOUR (4) REVIEWS of this model and virtually ALL THE NEGATIVE REVIEWS INCLUDING COMMENTS HAVE DISAPPEARED! Unless WD changes the design of this model to fix the connection problem, I can't recommend it.