Bests & Worsts Reviews from Amazon

I am very good at putting together furniture and this bedframe is definitely on the easy side. However, I never got to try the bedframe because more than half of the pieces were about an inch short, deeming the frame unusable. It's pretty clear that I was sent some correct pieces and some pieces from the Twin frame (I ordered a Full). I put in a request for support almost 24 hours ago and complained on their facebook page but still haven't heard back. Not sure when I'll hear back, but now I have unusable chunks of metal taking up a large part of my bedroom, and my goal of building my bedframe yesterday and being able to use it is long gone. I'll probably be lucky if I can prepare it in a week. Thoroughly disappointing. DO NOT BUY FROM THIS BRAND. One piece being short is a mistake, more than half the pieces not fitting is a pattern.