Bests & Worsts Reviews from Amazon

The plastic handle fell off a couple of months ago and I am unable to put it back on securely. It appears to be a very flimsy design. I emailed Cuisinart with a copy of the invoice (twice-12/27 and 1/19) showing it is clearly within the warranty period but have yet to receive a response. Pretty poor customer service. I am not certain I would buy another Cuisinart small appliance.