Bests & Worsts Reviews from Amazon

I purchased my freedompop (FP) gateway directly from the company 3 months ago, I thought it was a great price for the service considering I was paying 3x more at ATT. FPservice is not the best but I like it because of the price, I constantly get 3 bars on my gateway which is great for browsing. If I choose to go online and look at a video and use my voip phone, the quality of the voice is very poor which is directly related to bandwidth contention. I am allocated 10GB per month, and initially I would leave my computer on and I noticed large chunks of data usage at odd hours in the morning, upon inquiry I was told by FP it was due to the computer being on probably applications are polling etc. The following month I turn the network connectivity on my computers when I don't use the internet. However upon close examination of my bandwidth usage I noticed I was billed for data usage during hours when I was sleeping or out of the house. FP supports says their billing is accurate, no further explanation was given. I installed a few apps on my laptop to monitor the bandwidth usage and I notice a discrepancy which amounts to over 1GB I send it to FP support, I am still awaiting their response 4wks later. On a side note, FP CEO was quoted in the news saying that they make most of their fees on additional charges, from my personal experience I don't believe they are trustworthy with their billing as I have lots of unanswered questions. Regards