Bests & Worsts Reviews from Amazon

I bought this to replace my Breadman Pro breadmaker. I bake all of our bread daily and use my breadmakers to death routinely, usually baking 1 - 2 loaves per day. I was looking for one that was quieter than the Breadman but would do its thing without much fiddling. (I'm not one for tinkering. My goal is to set it up the night before and wake to fresh bread in the morning.) The bread pan isn't a standard horizontal bread pan. It's much deeper and feels a little more cheaply made than the Toastmaster and Breadman bread pans I've had. The nice thing about its depth though, is that it doesn't fling flour all around the inside of the breadmaker. Also, it locks into place by its base, not by clips on the side. It seemed to have a sturdier connection that way. I don't know if it would hold up to extensive use, since I didn't end up keeping it. It was very quiet, including the beeps. That's a double edged sword because though it's nice that it isn't intrusive, I also couldn't hear that it was finished unless I was nearby. I loved the quietness of the motor but wished I could hear the beeps a little more. I'd have been fine with that though, had it baked the way I wanted it to. I ended up sending it back because my unit overbaked the bread pretty much every time. No matter how I adjusted the ingredients, bread type, or color settings, the bread came out over browned and tough. I found I had to remove it 10 minutes early to get the loaf to be lightly brown and soft. With the amount I use my breadmakers, that wasn't acceptable. I've read plenty of reviews on this breadmaker, so it seems like maybe the unit I had was defective. No one else has mentioned this issue and I have enough experience using them that I know there wasn't a way around it on mine. I'm shopping again and thinking I'll bite the bullet and buy the expensive Zojirushi. With all that I use it, I'm hoping it's worth it. And maybe I won't have to replace it every couple of years! And by the way, Amazon was great about the return on a defective item. Made it super easy and at no cost. I also got the refund quickly. I was impressed and would buy an appliance from them again with no worries.