Bests & Worsts Reviews from Amazon

This is a truly terrible product. I bought this item this past summer and have had a number of problems with it. First, I should say that I did read the bad reviews before purchasing, but since there were so many positive ones, I thought that the problems that were raised were overstated and/or exaggerated. From the start, I did find that this safe was very hard to open. I am a young(ish) and strong Amazon-woman type and was shocked by how much strength it took me to open this; this item is likely to be completely unusable to the elderly and people with disabilities. I probably should have returned it immediately but, since this wasn't something I was planning to get into on a regular basis, I decided that it would probably work fine. About a month later, while trying to retrieve my passport for a flight that night, I couldn't get into it! I was panicked, and it took three people nearly an hour to get it open! Over the last few months I've basically been unable to get into this box when I've tried. At first I found it amusing because, on a few occasions, I was trying to get access to the small sum of cash I keep on hand for "emergencies" and, on those occasions, I was basically looking to use that cash for something that was not an emergency. This week, however, I needed to get into it again to get some documents and, once again, I could not open it! Again, a few other people tried it, though none of us could not get it to open. Fearing that I'd have to pay a locksmith to open it, I decided to see if I could force it open. The object closest to hand was an upholstery tacking tool. I was able to pry the box open with little to no effort. Happily, this meant that I could get to the items I needed, but it also means that the box is officially damaged and can no longer be used. This item is designed in such a way that there is a second lock engagement, separate to the key mechanism, which seems to get jammed so, once you turn the key, you're supposed to push in this button, which is meant to open the box; the button is the part that seems to be failing. Who knows if this box is actually fire proof, luckily I never had to test that part out, but it is clear that it is not easy to get in and out of, and it is certainly not burglar proof. I would steer clear of this one!