Bests & Worsts Reviews from Amazon

This thing was awesome... for 6 months. This is my 4th electric tea kettle, though my first time buying an Ovente. Usually they last 3 or 4 years. This Ovente only made it 6 months. Regarding the white buildup at the bottom of the kettle; all kettles do it. It is mineral deposits from your water. Its easy to remove, simply boil a little vinegar (a half a cup or so) in with some water. make sure you have enough water in it to cover the inside of where the white buildup reaches. Then rinse it out after heating the water/vinegar up. Its easy, and harmless. I have done this with all of the kettles I have bough, a variety of different brands. HOWEVER... rust began to build up about a month ago. Red/brown rust around the top. This is not something that can/ nor should/ be removed with vinegar. If the rust was not bad enough, the last time time I turned it on I began to smell a potent aroma of plastic burning. It was awful. Fuguring it was the base of the kettle that was making the smell, I stupidly I took a drink of my tea anyway.. and yes my tea tasted horrifically disgusting... like burnt plastic. Regarding the warranty, there is no phone # on the website, only an email. I emailed them a week ago... still waiting to hear back. I will gladly update my review to a higher start count assuming they correct this issue. I see they have a glass kettle version I may try, if they refund me for this rust-filled fire hazard.