Bests & Worsts Reviews from Amazon

I've owned these headphones for a little over two years. Basically weekly use, practically never while traveling, always stored folded in a case. Babied 'em. They still look brand new. Recently, the charging port started coming loose. Again, they've never been dropped or mishandled in any way. I can't even get in touch with the company about this, since my warranty is just barely expired. And looking at the manufacturer's website, I can't even get the headphones repaired normally due to "a high demand and inventory shortage" for this product, which is actively available in large quantities at every retailer in the US. Instead, their website just shows this: ***** We are currently experiencing a high demand, and an inventory shortage of our BT Momentum 2 and HD1 products. This issue only effects the AE and OE models. Please call our Service Administration team at 1-877-736-6434 for an update on availability, as well as instructions for returning your product under warranty, or for the Flat Rate service fee. We apologize for any inconvenience this may cause. ***** A bit more digging, and it turns out the "flat rate service fee" is their out-of-warranty repair charge. It's the same for literally everyone, from an at-fault person who dropped theirs into a pool or shattered them into pieces, to me, a person whose headphones are useless due to a part suddenly malfunctioning. This fee would also be around $175. $100 less than I paid for the brand new headphones two years ago. This fee would make sense for someone who totaled their headphones at-fault, but charging that much money for a simple malfunction (for which the company is absolutely at fault, since a USB port should be able to handle being charged) of a $3 part is beyond greedy - it's absurd. I paid $275 for these headphones and used them maybe fifty times before they broke. That's completely unacceptable; put a little more pride in your product, and work on your customer service.