Bests & Worsts Reviews from Amazon

Monitor arrived with dead pixel right in the center of the screen (see photo) and two clusters of dim pixels (one approximately 3x5 pixels in size and the other approximately 2x2 pixels in size) two thirds of the way down the screen, about an inch out from the screen’s left side. Was investigating RMA process with Samsung, but their service check request webpage was resulting in an error message, instead of processing successfully, so I am returning and repurchasing from Amazon. UPDATE: replacement monitor arrived, and to my absolute disappointment, it also has at least one dead pixel -again- right in the center of the screen, about 1/4 of the way down from the top of the screen. I contacted Samsung support again and -this time- explained that their service check request webpage isn't working, and they told me to call their service center at 800-726-7864 to request a RMA. I have been waiting for this monitor for so long now, and this is such a let-down. Feeling very frustrated and disappointed with Samsung's terrible quality control, and I will update as I progress through their warranty service. FURTHER UPDATE: RMA was processed quickly and was completely free (Samsung gave me UPS label, shipped on 4/24, arrived at their service center on 4/27 and the repair was completed the same day, and it shipped out on 4/30 and arrived back on 5/2. AND, it was defective--it has a dim pixel at the center top of the screen. It's a lot better than a dead pixel, so I am going to keep the monitor, but this is ridiculous quality control.