Bests & Worsts Reviews from Amazon

according to people

127
people found this helpful, as of 2023
ranked #226,074 most helpful out of 571,544,897 reviews
★☆☆☆☆
I demanded a refund and I will NOT order from NEXT GEN WIRELESS again nor will I recommend them to anyone
DO NOT BUY FROM NEXT GEN WIRELESS!! I was informed that the iPhone 6 I ordered was unlocked so that I would be able to use it on my GSM network. I ordered my iPhone and received it in about 3 business days, which surprised me as I was expecting it to take about a week. Opened up the box and inserted a brand new SIM card. Called my network to have my phone number transferred over. For 3 days I could not get past the activation screen on the phone. I emailed NEXT GEN WIRELESS to ask for a replacement and explain the situation and tell them the phone was locked. I called Apple Customer Support in the meantime to see if there was anything I could do to fix the issue myself. I was informed by Apple Customer Support that the phone was not only LOCKED by a carrier I've never even heard of, but BRICKED (hardware or software issue) meaning the phone was dead and unusable. NEXT GEN WIRELESS finally replied to me and claimed to have spoken with Apple who told them the phone was unlocked. After calling Apple to confirm this, I was told that basically NEXT GEN WIRELESS blatantly lied to me. I demanded a refund and I will NOT order from NEXT GEN WIRELESS again nor will I recommend them to anyone!!
October 2015 · Unknown · verified purchase
the product in question
See the Product
worser bester