Bests & Worsts Reviews from Amazon

according to people

183
people found this helpful, as of 2023
ranked #186,133 most helpful out of 571,544,897 reviews
★☆☆☆☆
Buyer beware, they do not honor warranty as they state on their purchase policy.
When I first ordered the lights back in March of 2018 they were great until the rainy season began in Florida. Then I've had problems with faulty wires and the solar panels malfunctioning Even though they say the lights are warranted for three full years, They do not honor that warranty. I just bought another set of their lights since the one string would not function again and they told me I could not order any more warranty light strings to replace the defective strings after two times of replacing them. However, it was the solar panel that was malfunctioning in this latest incident. I have wrote to them about it but their response was to return them to Amazon for a refund which I did. They did not seem to "get" that all I wanted them to do was send me another solar panel (not lights) and just honor their warranty. I don't want to spend another $40 on additional lights when all I wanted was the panel replaced under warranty.
July 2019 · Tools and Home Improvement · verified purchase
← worser → bester