165
people found this helpful, as of 2023
ranked #202,853 most helpful
out of 571,544,897 reviews
★☆☆☆☆
NOT A TWIN
I bought 2 for my children's twin beds. After dragging both upstairs and removing the plastic neither one was the right size. Returning is a hassle but I have no use for 2 mattresses that are not the right size.
***********************************
Updated review:
Ordered another two units, still Amazon shipped FULL size mattresses from there Indianapolis, IN warehouse!! Called to complain, talked to two different supervisors, still this has not been resolved in there warehouse. You would think it would only take someone in there warehouse only 5 minutes to go and verify the CORRECT manufacture's part number against the Amazon stock number. In the retail world, this would have been fixed the first time. This is just costing Amazon serious money shipping out the wrong product to a customer!! I would think the bean counters would catch on to this very quickly, but alas they have NOT!!
VERY DISAPPOINTED IN AMAZON FOR NOT CORRECTING THIS SITUATION THE FIRST TIME, I DON'T THINK THEY HAVE CUSTOMER SERVICE IN MIND ON THIS PARTICULAR PRODUCT!!
AMAZON, are you listening?? I highly doubt it!
Call me, and maybe I'll change my review, but I want all customers to know your lousy service and the ineptitude to correct a very simple issue!!
August 2013 · Home and Kitchen · verified purchase