Bests & Worsts Reviews from Amazon

Got the base, set it up and the bottom (foot portion) will not go down, raised it all the way up and the motor FELL OFF the bed and on the floor. This thing is SUPER heavy, and I have now had to put this thing on its side like 4 times, I am battered and bruised from a bed that doesn't even work. And that's day 1...when I called they said they will send me a new motor but my responsibility to find someone to install it. Submitted for return today...lets see how this goes...UPDATE: one year later the entire bed is broken. Nobody to help me.