Bests & Worsts Reviews from Amazon

My experience wasn't so great. When I got my iPad, all I wanted was to check it out. I could not because it was dead as a hammer! I plugged it in with the supplied charger, and after five hours it still would not come on. Would not begin the start up. At this point I called Amazon customer service after spending over an hour with the rep, all attempts to get the device going had failed. I was so disgusted I had arranged for a refund. Once I arrived home from work I plugged the device in using the 10 watt charger from my old 2nd generation iPad. Within a few minutes the Apple logo came up and the unit began the set up sequence. I've been using it ever since. My question is this, does Dealfisher not realize they are providing the wrong charger!? I think they do. I have read many reviews since my purchase, and I see many reports identical to mine. Maybe Amazon should consider having a talk with this supplier before continuing to allow their bad business practices reflect on the Amazon name.