Bests & Worsts Reviews from Amazon

So once this thing arrived, I was initially shocked to find it was plastic, but I assumed, incorrectly, that if it's made of plastic, it must be heat resistant, right? Obviously it SHOULD be, but was it? No. It melted inside one of my USB ports, that port is now unusable, and while trying to find support, there is little to actually be found. Contacting support directly, they said they'd send me an email after the chat, which to their credit, they did, but there was a statement within that email that said, word for word: "We apologize for your experience. I understand that you are not claiming any extra damage other than your SanDisk product. We would be happy to replace your SanDisk product." And I made it extremely clear in the chat that my PC sustained damage from this plastic piece of crap, and I'd like something done about it, so I'm not sure why they tried to slide that in, maybe to make me agree without reading? And what makes them think I want a replacement anyway, it MELTED, why would I want a second one? I received a broken link to create an account for SanDisk support as well, because after doing so, trying to log in does not work, and requesting a password reset doesn't work either as it's been 4 hours since requesting a password reset and still I have not received anything in any folder at all in my email. So far my experience with this has been the absolute worst, and the people designated to "help" seem to lack basic product knowledge, and intelligence considering they think I simply want a replacement of the exact item that melted in my system to begin with. A lot of you may think that a single USB port being broken isn't a big deal, but it's the principal of it that matters. You don't want new scratches on your car when you pick it up from an autobody shop, right? Large companies shouldn't be able to get away with their products damaging a customers property. It's a shame too, I always liked SanDisk, this is not my first experience with them overall, all of my flash drives are SanDisk, and they all work great, but making this one plastic, especially that isn't heat resistant, was stupid beyond belief. I'd include the video I took, which shows me using another SanDisk flash drive in two of my front ports, the working one, and the broken one, but if I did that, people would comment saying something stupid like "Hur dur that's not even the right flash drive from this listing" without reading what I wrote here, acknowledging full well that it's a separate drive and explaining the intention is to show the port is broken. So I included the picture of just the melted flash drive instead. No clue if it's still working, I intended to try it in a dummy laptop but the stupid thing melted in such a way that it just won't fit. Here's hoping tomorrow, when I contact their support again, that I actually get somewhere. If they do good by me, I'll simply remove this review and replace it with a better one, but for now, these are my feelings on this product.