Bests & Worsts Reviews from Amazon

This headset was released September 20th so I am sure many of these issues will be fixed eventually. The list of issues is below. 1. Sound is switched around so playing games online is nearly impossible. Example: If somone is walking behind me on my left the headset will make the footstep sounds on my right in front of me. Everything is opposite. 2. The mic settings are way too sensitive and pick up any noise in the entire house and outside. The mic than has an echo so you hear everything in your headset. 3. The only way to calibrate the mic and headset is through the turtle beach app. The app does not work on the phone for some reason so you have to have a computer to change any settings. 4. I downloaded the app onto my computer to try and fix the issues I have. I updated the software and followed the instructions. Once I was done updating the headset had a red light turn on. Now I can't get the headset to turn off or connect to my Xbox. I am now assuming i need to wait for the batteries to die and hope it works once I recharge the headset. 5. All customer support is supposedly backed up and no one at Turtle Beach can help you solve any of your problems. After all is said and done I now have a headset that can't be used or turned off. I hope Turtle Beach fixes these issues soon. Turtle Beach needs to look into hiring better test and design verification engineers. This product has too many issues upon release.