112
people found this helpful, as of 2023
ranked #240,276 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Dome cracks
The NuWave oven cooks great but the dome is very cheaply made and cracks. After being on hold for 30 minutes their customer service representative told me that in order to get a new one under warranty I would have to pay shipping and handling for the new dome. I also was informed that because I did not buy the oven from them I would have to provide a purchase receipt even after having registered the product with them at time of purchase.
Do not buy this product if you expect it to be a quality product. It is cheaply made and customer service is very poor. Upon further checking I found that the BBB gives them an F rating, buyer beware.
