Bests & Worsts Reviews from Amazon

order 7500DF, received a 9500 gas only. Some hassle getting a replace (just my inconvenience, not so much Amazon), but exchange was made in a reasonable time frame prior to the hurricane. Bad part is the battery arrived dead (ok, i expect that, but the charger would not bring it back to life.) A new battery, bought at my expense due to the coming hurricane, would not turn the motor over either! Maybe a problem with the electric start as well as the dead battery? OK, so I can always pull start since the hurricane is coming. Despite being old, i pull, and pull and pull. NO SIGN OF LIFE. Call Westinghouse service who works with me on the phone. Despite their instructions the engine shows no sign of LIFE. Hurricane 24 hrs out, this thing just isn't going to start. Really felt like I was paying the price for on-line shopping when I emailed Amazon for a solution. After clicking the "call me" button my phone was ringing in seconds (I can't believe that's normal?) "Pam", an actual real person from Amazon, was great and made arrangements for a replacement QUICK AND EASY! My faith has been restored in AMAZON if this replacement works out. I will advise when the replacement arrives.