Bests & Worsts Reviews from Amazon

i subscribe to the Dragonfruit Bai drinks. Once or twice a year the bottles will be full of mold. The Bai website tries to say this is normal sediment but it's not. When the mold occurs the drinks are always a much lighter color and when you look at the bottom you can see the mold swirling around. The first time i discovered this was when i was drinking a bottle and choked on something solid in the drink. The mold was solid and chunky in that bottle. Usually the bottles are fine but the QC seems to be off with some of the Amazon shipments. And now when i am attempting to return it's saying the item is not eligible.