Bests & Worsts Reviews from Amazon

This is a great product, but fails 100% in reliability and manufacturer warranty. I'm writing this review to warn buyer's of this manufacturers warranty policy. I purchased mine on July of this year, fulfilled by amazon and just today popped the E9 Code which description states that it needs to be returned to manufacturer for replacement. I called Nuwave and spoke a rep named Selena. She refused to take the product due to the fact that it was purchased from a non authorized seller ( I purchased this from "Lowest_Price_Highest_Quality_Fastest_Shipping and fulfilled by Amazon" ). She mentioned that pretty much it needs to be purchased directly from them or one of the few authorized sellers for them to honor it. First time I come across a situation like this. Not even 3 months out of the box. Thankfully Amazon came to the rescue. I gave them a call and a prepaid return label was emailed to me and it is on the way back to Amazon for a refund to my account. So to any thinking about buying this, keep in mind the manufacturer won't take the unit back unless you purchase from them directly or an authorized seller