379
people found this helpful, as of 2023
ranked #58,007 most helpful
out of 571,544,897 reviews
★☆☆☆☆
I am quite disappointed in this order
Hello Seller,
I am quite disappointed in this order. To start, I ordered the Stella and Chewy CHICKEN patties however, I received the BEEF patties. I figured OK, I'll just try the beef and see if my dog likes it (and if she does, no problem). As I prepared the meal for my dog, I realized the patties were not of the texture that I am used to. They did not crumble, instead they broke into chunks yet, felt moist when broken. They were also darker on the inside where, I assume, the moisture was held. (see image 1)
In addition, there were two expiration dates on the package both of which are dated for about a year ago. Obviously someone at the facility tried to cover up the original expiration date which was 02-15-2017 (see image 3) by putting a sticker with another expiration date over it (see image 2). But that didn't work because whoever tried to LIE about the expiration date, dated it for 01/2017 which would make it older that the original expiration date.
This dog food costs too much money for the company to provide me with a product that (first) I did not order and (second) one that has been expired for at least a year.
January 2018 · Pet Supplies · verified purchase