Bests & Worsts Reviews from Amazon

I opened my tea box as soon as it arrived to brew a cup. There was a hair attached to the outside of the tea bag, but I thought it might have just been mine and I had it on my hand when I opened the box so I pulled it off and threw it away. But then I looked closer at the tea bag and realized there was human hair INSIDE the tea bag. The people bagging it must have not been wearing hair nets at the time. I love Harney and Sons tea and go through several boxes a month, and this is the first time I've had an issue. However, hair in food and drink is one of the most disgusting things to me, so I'm super bummed. Amazon was great about refunding the item for me, but I'm not sure I trust this tea brand anymore.