Bests & Worsts Reviews from Amazon

Fantastic concept, has every feature that I need to connect and secure my VOIP, ISY, EoP, smartphones, tablets, laptops and PCs - who could ask for more! Everything worked perfectly for several weeks until I experienced intermittent problems with wireless connectivity. I opened a trouble ticket, waited several days, nothing happened. I opened a second trouble ticket, waited several more days, and was directed to read the webpage that instructed me to contact support in the first place. I wrote Netgear yet again several days ago. As of today, no reply from Netgear, the router continues to fail, I'm out of patience, 1 star. Many vendors treat requests for support as opportunities to strengthen relationships. Some vendors de-emphasize support because their products are nearly perfect. Netgear combines the worst of both worlds in that they provide less-than-perfect products and then ignore cries for help. I will avoid doing business with Netgear in the future.