Bests & Worsts Reviews from Amazon

Like several others who purchased this faucet, I had several months of use with it before it developed a pinhole leak in the hose about one inch above the sprayhead. An attempt to "stop" the leak using 3M black plastic repair tape worked for approximately 3 weeks, until the leak expanded from being pinhole sized to pretty much gushing out and spraying water all over our dinner guests and the plantation shutters covering our kitchen window. Needless to say, this has rendered our faucet nearly unusable. I recommend staying away from this product until Kohler fixes what is obviously a weak link in their supply chain. 07/05/2016 Update: I ordered a replacement hose before receiving the note from Sarah at Kohler Customer Service below. I did not realize that I had inadvertently ordered the incorrect hose type. There is a standard version which I ordered, and a Docknetic version which was the correct hose for this faucet. This was pointed out to me by Laura of Kohler Customer Service. I worked with Laura at Kohler Customer Service to 1) receive a credit for the cost of my incorrect order and 2) received a correct replacement hose free of charge. Since my original order was too far along in their shipping process to stop, Laura said that I can donate the hose upon receipt to a Habitat for Humanity outlet for their use. Great idea! ...and fantastic follow-up by Laura and Sarah of Kohler Customer Service. 01/21/20 Update: Several days ago, the replacement hose sprouted a leak - this one went undected for a couple of days because it was located below the surface of the sink. We noticed a sputter of water when we flipped on the lever for water. That was the first indication something was wrong. It's too bad that the flexible hose leaks because we love the design and function of this faucet. But that's it for me. I'm done with this faucet. I won't be asking for Kohler to honor their Lifetime Warranty because I am not looking forward to a lifetime of periodic repairs/replacements. I'm off to find something that fits and has a reliable service history. Over n out.