Bests & Worsts Reviews from Amazon

From a ease of use and features, it is an ok food processor. However, the reliability is not stellar, to say the least. The motor shaft is made out of cheap plastic and one day just shattered while in use (right outside of the warranty period - although we bought it at target and didn't really keep a receipt - note to self, that's another advantage for buying from Amazon or online in general - you always have your receipt). Not mentioning the safety hazards - from splinters flying in your face or your food - this was a pretty crappy experience with Hamilton Beach customer support. Instead of saying oops, let us replace this for free and sorry about all the trouble, they wouldn't even sell me the part, which is removable and looks replaceable and said instead "Unfortunately the drive sleeve is not a replaceable part and the whole unit will need to be replaced". Well maybe, but not from Hamilton Beach anymore.