156
people found this helpful, as of 2023
ranked #206,849 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Samsung does not stand behind their product.
I’ve had Samsung TVs before and it has work out well. Until the latest TV I bought snapped from the base. Call, email and send pictures to Samsung. They send out repair people, was told it’s not repairable so they will have to replace it. After TWO months of weekly back and forth, being transfer from one department to the other they finally wasted my time to tell me that they can’t do anything to help and I should call the local repair people. Even though it’s their manufacturing flaw. It snapped! Will not recommended this company to anyone. Especially for the price you are paying. You would hope they would stand behind their product.
September 2018 · Electronics