Bests & Worsts Reviews from Amazon

I DO NOT recommend this exercise bike! After a month there is a loud knocking sound when you pedal. I called customer service and of course they said that I wasn't warrantied for labor and that they had to look into the parts and would call me back. 3 days later I had to call them! They said the parts were mailed out but it wouldn't be easy to replace! I am on permanent disability and my doctor recommended that I get a exercise bike. Being on a fixed income i can't afford to pay to get it fixed. Xterra has poor customer service and is not willing to provide satisfaction to their customers!