Bests & Worsts Reviews from Amazon

I bought this as a replacement for another Brita pitcher that lasted 6 years. It was a month or so after I bought it that I started using it. Less than 5 months later, it is leaking around the filter. We have chlorinated water that we use this to get rid of the taste for, but you can still taste it in the 'filtered' water. We replaced the cartridges several times thinking maybe we got a bad pack, but noticed with the last two filters that water is running down the side of the filter rather than dripping through it. So now we've thrown out 3 likely good (and brand new) filters because of this terrible pitcher. I would give it 0 stars if possible. *edit: This pitcher is hand washed only, with mild soap and dried every 1-2 weeks. I don't shove the filter down or flex the plastic at all. Update: We received a new pitcher from Brita. Their customer Service is awesome. However, the problem still exists that the water drains around the filter and not through it. The filters in this pitcher do not socket into place like they used to in the old pitchers, they just sit in loosely and leak. **This pitcher just does not work.**