374
people found this helpful, as of 2023
ranked #59,218 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Doesn't work as advertised. Won't give full refund.
After 45 minutes on the phone with tech support it still won't connect to my alexa. What a disappointment that they would send out products that aren't working properly. They had me reset my router, uninstall and reinstall the alexa app, and generally wasted an hour of my life. I will be requesting a refund.
Update. 5 hours later they offered to refund my money. No talk of exchanging it for one that works! Sad......
Update: fighting for a full refund because they want to charge me a return shipping fee on a faulty product. I will never buy from Amazon ever again. I will not accept your refund.
I want a supervisor to call me
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