112
people found this helpful, as of 2023
ranked #240,311 most helpful
out of 571,544,897 reviews
★★☆☆☆
Cleans Well but Poorly Engineered - Hard To Use
After spending time over several weeks reading reviews on Steam Mops, it's clear that the manufacturers need to do some work. There were so many poor reviews in every product line, it was hard to find any product that didn't have scathing reviews. I found this one on other sites with good reviews so thought I would give it try.
If my son had not accidentally thrown the box away, I would have returned it.
Pros - It does clean well. The steam is hot. It leaves the floor wet but dries quickly.
But what you have to fight to get there is not worth it.
Cons: Almost everything
- You have to hold the handle down for the steam to come out - I rigged it with a strong rubber band as it tired my hands out.
- The cord is just not long enough and there is not a cord clasp to keep it out of your way as you are cleaning. The bottom cord holder is so far down on the handle that when you try to wrap the cord around it, you hit the body of the machine.
- The plug is weighted heavily so the slightest movement and out it comes - I tried pushing the prongs apart but that didn't help so now I plug it into a power strip - isn't that fun?
- The Accessory kit won't stay on if the machine is at a stand still much less in movement. Really? They couldn't figure out to fasten a plastic carrier on?
- Hard to push. I keep looking down to see if the wheels are really moving since pushing this thing is like pushing rubber across carpet. I'm going to try a microfiber cloth and see if that helps.
- It runs out of water just cleaning my small kitchen.
- When I pull the water tank stopper out, the whole rubber plug comes out. So I have to ever sooooo gently pull it and hold the other part down to keep that from happening.
- There are a lot of tools but seriously, I'm not going to use them so it's a waste. I did pull it out to use as a hand held model but I could not see any difference in the cleanliness of the sink so who wants to drag the thing around.
I'm using it because I paid for it and I don't want it go to waste -- but I feel foolish getting stuck with this machine.
December 2011 · Unknown · verified purchase