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BEWARE- I've loved this device/service, but Jawbone is shutting it downwithout publicly admitting it
I have loved this device for years- and gladly paid the monthly service fee to use it. It worked great for my lifestyle, and I intended to be a lifelong customer. HOWEVER, here's the problem. Jawbone acquired Bodymedia a few years ago, and though they have been telling everyone that they will continue to support this device as recently as few months ago, they have clearly decided to quietly kill the Bodymedia devices. They have stopped selling the replacement armband straps, which wear out after anywhere from 4 - 8 months of use. Though the rep told me that they were continuing to support the device, she had no real answer for how its supported if it can't be used (which is true if the strap is broken and can't be replaced). A call just now to their support line went to a "Fast Busy"- apparently, they are shutting that down further. Going to the "Shop" link on the Bodymedia web site takes you to the Jawbone shopping site- with no BodyMedia products available.
It's too bad that they wouldn't at least deal with their decision honestly and openly. I intended to be a lifelong customer for this service, but I honestly feel "scammed" at this point because of this dishonest way of dealing with this decision. Be careful- you are buying a device that is in the process of being abandoned.
March 2015 · Electronics