Bests & Worsts Reviews from Amazon

I’m losing patience with Sonos. I’ve built out a pretty extensive system (eight play-1’s, one play-5, one sound bar, one sub) and have historically been a huge advocate; however, the recent Sonos app update has been terrible. Now (since the update), I have to unplug my Sonos controller and wait awhile for a reboot. This has become so irritating that I’m beginning to regret my purchase of the inexplicably expensive Sonos components. Sonos has been (and should be) “plug and play”, but it’s definitely not. Moreover, the new app interface took a long time to get familiar with and I don’t see that it’s improved in any way (and it’s very buggy). For someone who’s been an early adopter and evangelist of Sonos, I need you guys to get your act together. My wife is so irritated with the Sonos network that she doesn’t even use it anymore, she just plays music from a stand-alone Amazon Echo. Please fix your software!!!