156
people found this helpful, as of 2023
ranked #206,802 most helpful
out of 571,544,897 reviews
★★☆☆☆
Expensive, limited coverage
Considering that this policy only extends the warranty for one year, it is expensive. Coverage for the iPod's biggest problem, its battery, is vague. Apple simply defines as non-defects some apparent battery problems, such as the fact that the battery drains very rapidly when the unit is not in use and turned off. Plus, the battery can drop drastically in usage time, and Apple protects itself by saying this: "Service coverage is available ... for battery depletion of 50 percent or more from original specification." What other company clearly states that precipitous product failure is not covered by either the original or extended warranty?
June 2004 · Unknown