Bests & Worsts Reviews from Amazon

Purchased the 40" Sony Bravia XBR6 LCD TV hoping that this newest release of the XBR series would be "mura" free. Mura is the technical term for a cloudy looking background image appearing on an LCD screen in dark or black scenes. The mura in the set I purchased covered a good 60% of the total area. Sony agreed to replace the LCD display panel after it was examined by a certified technician in our home. I decided NOT to go that route as the set was only one week out of the box and one month from its manufacture date. Besides, my research uncovered that the cost of the part was twice the cost of what I paid for the new set in the first place. Amazon customer service department and CEVA/Eagle shipping were both very professional and responsive to the problem, and I was promptly credited the full purchase price. Since we've happily owned a 42" Sony plasma flat screen TV for three years now, we decided to stay with plasma technology. LCD technology has certainly improved over the years, but mura problems still exist, even in the newest models. BUYERS BEWARE - save ALL original packing materials for at least two weeks after your new set arrives. MURA DOES NOT SHOW UP IMMEDIATEY OUT OF THE BOX. Carefully examine the screen during "blackouts" on the screen; between commercials or channel changes. AND, sit low to the screen and look up at a slightly upward angle during the examination.