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Broken after 2 weeks - beware, Shark's warranty does not cover defective product
UNBELIEVABLE! Read this first before purchasing ANY Shark Vacuum products. I purchased a new Shark on January 22 of this year. Less than a month later, the roller brush stopped working. It is frozen and no trouble shooting tips would get it to work. So, I called Shark. They had no fix for this but they are willing to sell me a replacement part - replacing the entire head of the vacuum. Apparently, this part of the vacuum is not covered under their warranty and it makes no difference at all that I have owned this vacuum for less than 3 weeks. I will not be purchasing from this company again.
February 2018 · Home and Kitchen · verified purchase