Bests & Worsts Reviews from Amazon

I read the mixed reviews about this product and took a chance. I pulled out the first half of the table and it was perfect. Pulled out the other and at first thought all was well. Then I noticed it was missing 11 screws on the underside. I searched everywhere. There they were in the box stuck to the glue of the box and others floating freely. One was severely bent. But still missing some of the screws. Also, I noticed when I replaced the screws they never seemed completely tight. I fear they are stripped. But no worries! Joola brags about its "Quality Guarantee!" So I filled out the form that requests all kinds of info that I carefully obtained off the teeny tiny print on the table. A day or 2 later I get an email requesting all the info I had just sent them (again) and to include a picture. Annoying, but I did it. Never heard from them again. So much for that Joola Quality Guarantee.