266
people found this helpful, as of 2023
ranked #103,314 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Amazon and Kindle are not being honest with buyers
Folks, this staggers the imagination. After talking with Amazon's Kindle customer service rep. and his 'team leader' I learned that Amazon has no idea what the customers will do with their Kindles after the battery is dead and the unit is out of warranty. In fact, the Amazon folks told me I could buy a new Kindle and throw the old one away. This is willful stupidity. Worse, they are giving a royal screwing to ALL buyers of Kindle 2. I'm sending the Kindle back today and buying a competative brand. Up and until today I had thought Mr Bezos a very smart business man. If this isn't dishonest it sure somes close. I intend to post this information on as many blogs on the Internet as possible. I hope this information is of some help.
February 2009 · Electronics · verified purchase