Bests & Worsts Reviews from Amazon

This Sapphire Defense screen protector is more shatter proof than any other screen developed by Zagg; however, it certainly is not scratch proof or scratch resistant. I have had this screen protector for only 5 days, and it has more scratches on it than any other screen protector I have EVER used. I am a meticulous person. I strive to keep my things maintained, organized, and clean. So the same stands with my phone. I want my iPhone 7 plus to be protected only by the best products. Period. I do not place any other items with my phone -be it in my pocket, on a table, or the like. While in my pocket, the phone stays secure in a soft cloth bag which was provided to me by Zaggs up purchase. There is no understandable reason why the sapphire defense screen is receiving so many scratches in only a 5 days, other than the screen protector itself is a flawed product. A new scratch appears every day, and literally every time I clean the screen with a micro fiber cloth. And unlike it's predecessor, the HD glass screen protector which uses a proprietary technology to keep itself smudge free, I am required to clean the screen constantly with a micro fiber cloth because this screen is more proned to smudging than any other screen I've EVER used. You're left with the option of keeping the screen smudgy (not in line with my personality) or to clean it and scratch it more in the process (also not in line with my personality). It's unreal. It's absolutely incredible. I honest to God cannot believe it! Truly. This is truly unbelievable. It's a $50 screen protector created by Zagg (world's #1 screen protector) that scratches so easily, even when trying to take care of it, over a 5 day period. This is not the Zagg quality I know. So, I went to a Zagg kiosk yesterday and talked with the rep. The rep confirmed there is a significant issue with this series, the Sapphire Defense. The issue is as described above: it scratches easily. He said "though the bottom layer is glass & infused sapphire crystals, the top layer is comprised of Zagg's older material that has proven to scratch extremely, EXTREMELY, easy". He said that he "had" also used the sapphire defense for his screen protector, but "down graded" to the HD Glass. He down graded because the Sapphire Defense had scratched so much he could no longer see his screen clearly. He provided his sincerest apology on behalf of Zagg and assured me Zagg is fully aware of the issue. They are working day and night to fix it. He advised I also down grade from the sapphire defense to their HD Glass for the time being. He placed my name on a call list so that a Zagg rep will call me when the new and improved Sapphire Defense screen protector arrives. (UPDATE: 03/18/2017 - I was never called. I am still using the"down graded" HD Glass screen protector. The ratings for this product -Sapphire Defense- are terrible!!! DO NOT BUY.) If you do buy the Sapphire Defense. Try it. Let me know your experience. Have they upgraded it?