Bests & Worsts Reviews from Amazon

After owning a Ring doorbell for about a year, and being happy with it, I decided to buy the Ring Floodlight in August 2017. I got the unit, installed as a replacement for my current motion detecting floodlight, and gave it a try. It was flaky. Sometimes the camera would capture me walking up my driveway and other times not. Sometimes you would see the car start backing out of the driveway, look like it was stopped, and then it would just disappear. I call Ring support, then spent hours with them testing out my WIFI link, power cycling the device, which is a pain, as I had to keep going out to my circuit breaker box, allowing them to log in an see the same thing I was seeing. After a few hours, they decided that it was a WIFI issue and they would give me a Ring Chime Pro to extend my WIFI. I agreed to this, but as my tests using my phone as a WIFI tester showed I could get better then 5Mb/sec up and 20Mb/sec down right next to the Ring Floodlight, I was skeptical. The following week, the Ring Chime Pro showed up. I plugged it in, set it up, and things were no better, so I was back on the phone with support for the rest of the day. Moved the Ring Chime Pro to multiple locations, power cycled the Floodlight, did more WIFI tests, and they finally decided to send me a new Ring Floodlight unit. I got the new unit in, installed it, but it was not any better. I hoped that maybe the automated Ring software updates would help over time, but nothing. Half the time the Floodlight is on all day long, and I have to use the app to turn it off. I drive up at night, and the Floodlight may turn on for a few seconds, or it may stick on for the night, or something in between. The camera may alert me, or it may not. When it does alert me, I normally see images that freeze, so you see someone walking up my driveway, the image freezes, and then seconds later, they just disappear. My internet provider supplies me with 125 Mb/sec down and 12 Mb/sec up which is way more then the Ring Floodlight needs. Using WIFI I have no problems doing video Skype or Google hangout calls, so I know the issue is not my WIFI or Internet. The Ring Floodlight just does not work. They can’t even get a simple motion detection Floodlight to work correctly, and the floodlight feature does not even use the Internet. Stay way.