Bests & Worsts Reviews from Amazon

For the one I got first time, the touchscreen stopped working after couple of days. Called up Amazon and they replaced with a new one. The second one was working fine for a week - we did not use the Chromebook for couple of week and then when we opened it the touch screen does not respond .. AGAIN !!!! As it has been more than a month, Amazon refuses to refund (they want to charge 15% fee). I called up Lenovo service, spent an hour with them over the phone and they asked me to send it back to their factory for repairing. The time I had to spend so far on this is enormous. It is causing problem for my daughter's study. DO NOT EVER GO FOR IT. I think I will go for the refund (85% of the original price) rather than repairing it - just to get rid of this crap !!! I RETURNED THE PRODUCT TO AMAZON AND HAD TO PAY 15% OF THE PRICE. THIS IS CRAZY - FOR A CRAPPY PRODUCT LIKE THIS I SHOULD HAVE GOT 100% REFUND. THIS PRODUCT SIMPLY DOES NOT WORK. NOT SURE IF AMAZON OR LENOVO EVER READ THROUGH THE FEEDBACKS. MY MISTAKE WAS I DID NOT USE IT FOR 3 WEEKS AND THAT'S WHY MISSED THE 30 DAY RETURN WINDOW.