Bests & Worsts Reviews from Amazon

The product works, although if you feed it regular size ice cubes from a tray it tends to jam, we learned not to fill up the ice trays to the top. Our unit failed at 13 months, one of the blades started slipping and would get jammed with the ice. I tried to find replacement parts on the Internet, but could not find a source and I suspect that even if I was able to find the replacement blade assembly it would be cost prohibitive. Overall I could not recommend this product as I believe that one year's use for $80.00 is not worth it. Follow up: We purchased a second unit on January 8th of 2009, this one lasted until the second week in March, 2010, roughly 14 months. The unit failed in the same maner as the first one, the middle blade would jam against a piece of ice and it would not turn, it would just slip on the shaft making the machine useless. This is the same type of failure that others here describe; while the unit is operating properly it is great, but it almost seems as if the company was building them to fail shortly after the warranty expires. I plan on contacting Waring to complain, but I am not holding my breath for any positive results. Follow up 01-21-2013 ... another one bites the dust Our latest unit fared better, it lasted 2 years and 10 months; yesterday it failed in the same fashion, the middle blade started slipping rendering the unit useless. I credit this extended longevity to the fact that we have an ice maker that makes smaller ice "cubes" and that we are not using it as much as we used to; our schedules have gotten busier and by the time we get home there is not much time or energy left to make smoothies. I just ordered another one, the problem is that there is nothing that comes close to this in the market, the unit works great when it works. Like they say in the movies .... I'll be back!