Bests & Worsts Reviews from Amazon

I will state a couple of positives first. It cools fast and it's relatively quiet. There you go. Now worst to first. Set-up with the window adapter, exhaust tube and connecting it to the back of the unit took me an hour! I'm no Joe-contractor, but I've taken apart and put together enough things in my life to know that this is a total duct-tape job at all three points. Tomorrow I have to go to the hardware store to get some clamps that might work. It's ridiculous that the manufacturer of this machine doesn't spend a few extra cents per unit to include a few easy connectors. Get this - the owner's manual actually says "duct tape may be required" for the window installation. Classy, huh? Okay, so knowing that I would have never purchased this. Next, the "swing" function designed to circulate the air on my unit is useless because if I employ it, there's a slow ratcheting sound as the louvers raise which lasts about five seconds and sounds three times louder than the unit at full compressor. This wouldn't be so bad, except that there is no left to right adjustment for air direction. Another design flaw is the cheap filter. It doesn't readily show ambient temp, you have to plow through the remote control to find the function. This is far and away the worst product I've ever purchased on Amazon. Why not return it? You put it all back together and haul it back to the UPS store up and down three flights of stairs in 100 degree heat after you just spent the most frustrating hour in recent memory and it's just not worth the hassle. Plus, I only need it a few weeks a year. Instead I would highly recommend the LG at this BTU. I had an LG and it was snap, snap, done in five minutes. I'll be selling this one after the heat is gone and getting another LG. Don't buy this product. I would never buy anything with this brand name. Sorry folks at Koldfront - your product, at this price is a rip off. BTW - if you're one of the people pulling your hair out trying to connect the hose, you can buy clamps similar to those you use on a dryer exhaust. Also, if using tape, I would suggest a high grade high temp pvc tape. Slightly less unsightly seals better and does not break down as quickly as duct tape. Just a couple suggestions to save you some headaches because you will have some.