Bests & Worsts Reviews from Amazon

ORIGINALLY I GAVE THIS A 1-STAR WITH THE FOLLOWING COMMENT: First of all this offer came with Prime. A note stated that the item is in stock but will require 1 or 2 extra days. Thus I anticipated it will take 3 or 4 days instead of the regular 2 days. It took 2 weeks to arrive. That was the first disappointment. The first few weeks were great. And then, just after time ran out to return the item it started squeaking - and each week it squeaks more. I now wake up each time I turn from the squeaking noise. I bought this frame based on the claim of the manufacturer on the large number of raving reviews that this frame is quiet and does not squeak. A FEW WEEKS LATER I CHANGED TO A 5-STAR RATING BECAUSE: I'm embarrassed to admit that the squeaking noise was actually not caused by the frame. As it turned out, the wing nuts loosened up and when they are loose, the frame squeaks. Lesson learned! Make sure to tighten the wing nuts as much as possible without over torquing them and if it starts squeaking in the future double check that the nuts are real tight. Now my bed is as quiet as it can be. My apologies to Zinus for falsely accusing you of having delivered a poor product. It is great and I love it. Thanks.