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418
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ranked #49,136 most helpful out of 571,544,897 reviews
★★★★☆
Upgraded from v2 hub
I upgraded from the generation 2 SmartThings hub (Ethernet-only) and so far this new gen 3 hub works great, love the fact that it's Wi-Fi, I can now place the hub in a more central location. However, there are some caveats. First, I had to use the new SmartThings app to add this hub to my account. The new SmartThings app is pretty, but it lacks a lot of the functionality of the older SmartThings Classic app. For example, I'm not able to add devices that use my custom device handlers in the new app. And some of the custom automations are not available. So, once I got the new hub added to my account using the new app, I uninstalled it and reinstalled the classic app. From the classic app, I was able to set up everything just fine, including my Aeotec doorbell which uses a custom device handler. Once I had everything set up to my liking, I uninstalled the classic app and reinstalled the new app. Everything seems to be working now, except my Aeotec doorbell shows as "Checking status..." all the time (but the doorbell still works). It sounds like the new SmartThings app is still a work-in-progress, I hope they eventually get it updated to the same functionality as the classic app.
August 2018 · Electronics · verified purchase
the product in question
SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub, White, 720p ,Motion Only
4.4★ · 8,596 ratings, as of 2023
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