177
people found this helpful, as of 2023
ranked #195,127 most helpful
out of 571,544,897 reviews
★★★★★
Take back your cable bill!
OK here's the easy-as-pie math for this review. Comcast charges me $7/mo to rent the model number just before this one. I got the TM502G from Comcast when we moved here in June 2011. I paid $49.95 delivered for the TM602G, spent about 20 minutes on the phone with Comcast Technical Support and voila'! I no longer pay $7/mo for their unit which I returned promptly. So the math is obvious I guess. In 7 months it will be paid for and we will have the service for many more than 7 months to come. If it lasts until I have to upgrade I'll save a bundle on rental fees!
The unit itself is a bit big but stands or lays flat. It serves as a cable internet and cable telephone modem all in one. If the power goes out during a storm etc... you still have phone thanks to the battery backup in the base of the unit but no internet will be available until power is restored. Before I called Comcast and attached it to my account I did my usual overnight charge test. I then let it sit unplugged and some of the lights stayed on for 2 full days. A week or so later we lost power for about 3 hours in a storm and the phone did indeed work so the TM602G does what it promises. The call quality is crystal on all our phones too.
Anyone who pays a rental fee to their cable company for the equipment should just buy their own. They don't even try to scare you anymore with the "if it breaks we don't cover it" card they used to play. Equipment is so cheap it doesn't make sense to rent these things. The only negative I have is that this is not a DOCSIS 3.0 cable modem. Most all the cable companies are going to be offereing super fast DOCSIS 3.0 services and a newer modem is needed to take advantage. I do believe that Arris has a newer model that is DOCSIS 3.0 compliant but it's about $150 right now and my Comcast in Grand Rapids, MI does not have the DOCSIS 3.0 fiber lines up and running yet...slackers!
September 2011 · Electronics · verified purchase