Bests & Worsts Reviews from Amazon

While it is possible that some of the bad reviews I've seen for distillers result from faulty units (mine is fine), I think there is NO REASON you shouldn't thoroughly be satisfied with this distiller. I suspect that some people are just not descaling the water reservoir after EACH use. Face it: tap water has a LOT of crap in it; when you distill, all of that crap stays in the reservoir. A lot of it calcifies and becomes very hard to remove (scrubbing doesn't do it!!). IF YOU LET IT BUILD UP IT JUST GETS WORSE. The trick is simple: white vinegar. Use about1 cup of water and 1/2 cup of plain white vinegar (you can add more vinegar if you like); FOR FAST DESCALING, pour in the diluted vinegar mixture and run the unit WITHOUT the cooling top and let the vinegar water boil away the calcified remnants of your recent distilling (takes about a minute or two; don't let the mixture completely evaporate; POUR OUT THIS SCALDING HOT MIXTURE before wiping down the inside). Whatever doesn't boil away is now loose enough to wipe away with a regular sponge. OR, you can just let the vinegar mixture soak for an hour or so and the calcification wipes away. The unit should serve you well and for a long time. This one makes EXCELLENT tasting water.